RTI Business Solutions

RTI Business Solutions is the perfect choice for those Small Businesses who must rely on and require the utilization of computers in their normal course of business. Especially those who cannot justify the added overhead of a full time on-site engineer who is truly knowledgeable in most, if not all, of the hardware, software and network demands.

Our Technicians are available to you on demand and bring with them a wealth of knowledge, experience and expertise. For example the following represents some of the services we provide.

Our most popular services:

- Server configuration
- Network (LAN/WAN) installation and maintenance of Windows 2000 / XP / Vista
- Anti-virus, firewall, and VPN solutions
- Data backup
- PC service and repair
- Hard drive crash & disaster data recovery
- Memory, hard disk, DVD, and CD-Re-Writeable upgrades
- Windows re-installations
- network card (NIC) installations
- Computer and network consulting
- Business and residential Dial-Up/Cable/DSL installations
- On-Site Training
- On-Call Support:  We can almost always dispatch a technician to your location to fix an emergency problem the same day as requested. Our technicians are always available for quick over-the-phone questions or scheduled appointments. Most appointments can be scheduled at your convenience with less than 48 hours notice.

Larger Jobs:
We can support you on large jobs like moving, installing, and upgrading servers, and we can help you on small jobs like installing modems and network cards. You can decide what jobs make sense for you to do on your own, and what jobs you would prefer help with. We can even assist you in making that determination. We can also train your personnel on simple or common tasks and create documentation to make it easier. We can deliver a full range of solutions at reasonable prices, all with one phone call.

Security:
We understand the importance of network security and data integrity. We are familiar with a variety of products on the market and can regularly advise you on the latest and best available technology that is appropriate to keep the your network safe and secure. We believe AntiVirus, Firewall, and Data Backup solutions are essential items for business networks, and that they can be both user-friendly and reasonably automated when configured and maintained by us.

System Crash:
Has your existing computer system died? Let us quickly, calmly, and intelligently get you up and running. We have the expertise to restore and rebuild your data systems. We can often recover virtually all data from hard drives in the event of virus.

We specialize in working with business networks comprised of 1-100 workstations. We understand Microsoft server and workstation operating systems, file permissions, print servers, routers, and more.

Our Rates:
Our rates are easy to understand and always without surprises.  If desired we will be happy to quote you on the completed job basis.

Hourly Charges:
- $45.00 Per Hour Desktop Technician (Desktops, Printers, ect.)
- $75.00 Per Hour Network Engineer (Servers, Switches/Routers, ect.